Expert Customer Care Providers
Dependable, helpful agents who understands the importance of quality customer support. The team is trained and ready to meet any of your customer support needs.24/7 Support
We’re waiting for your call, whenever you need help. We pride ourselves on being a 24 hour a day, 7 days a week operation with staff available to assist you and your needs.
Tailored Solutions
Our team is knowledgeable and fully prepared to meet any of your needs when it comes to your subscription. Any time of day, any day of the week, our staff is ready to help!Reliable Refund Policies
We guarantee 100% satisfaction—if you are unsatisfied with our service within the first month, we will refund your purchase.Frequently Asked Questions
What if I forget my log in info?
That’s ok! If you forget your username or password, you can simply fill out the form on the home page or call one of our highly trained staff at +1 855 545 1803 and they will help you.
Can you explain to me what hobbau.net is?
hobbau.net is a team of service operators that cover hundreds of websites. They are open 24/7 and are able to help you a wide variety of issues, such as cancellations, problems accessing the webpage, billing questions and much more.
I was a trial member so why are you still billing me?
All trial memberships become month to month memberships after the trial period has passed. If you do not want to be put on a monthly plan, then you must cancel before the trial period ends.
Is it possible to cancel my membership?
Yes. Please get in touch with us to find out more. You can email us at [email protected], call us at +1 855 545 1803, or ask us via Live Chat.
Why isn’t my username or password working?
This could happen for a number of reasons. First, check if you have entered your information correctly, keeping in mind that log in forms are case sensitive. Some members experience difficulties when accessing the sign in page through an external link. If this is the case, try using a new window and try to log in again. Additionally, your internet browser may have temporary internet files interfering with your log in attempts. To make sure this is not happening, delete your browsing history, cookies, and temporary internet files.
Why am I billed monthly?
All of our memberships are billed monthly. These monthly charges will reoccur unless you cancel. For more info, please speak to one of our representatives via [email protected], live chat, or via phone at +1 855 545 1803.
I canceled, but It looks like I’m still being charged. Why?
If you canceled within the trial period, you may still see a pre-authorization charge on your billing statement. That pre-authorization charge will be credited to your account, if your trial period hasn’t lapsed. You can contact your financial institution for more information.